All deposits made into your Cart N Win account are final and non-refundable, except in cases where a transaction was unsuccessful but the amount was deducted from your bank account.
If a contest is cancelled due to any reason (e.g., match abandonment), the entry fee will be refunded to your Cart N Win wallet within 24-48 hours.
Winnings can be withdrawn once the user completes their KYC verification. Withdrawal requests are usually processed within 24 hours.
KYC verification is mandatory for all withdrawals to prevent fraud and ensure compliance with law.
In case of any error in transaction, please contact our support team at support@cartnwin.com with the transaction details.